Exceptional Social Media Engagement - You've Got The Ring, Now Get Engaged To Your Audience! You've been online for a while now. Maybe you are a blogger. Maybe you are a business with a blog. Maybe you are a Community Manager. You've set up all your social media accounts. Followers have started to find you. People are starting to take notice. So what do you do … [Read more...] about 30 Tips For Exceptional Social Media Engagement
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TOP 10 Customer Service Pet Peeves
Is it just me or has good customer service taken a nose-dive over the past few years? I'm talking about the customer service you get when you actually visit a retail store in person. Way back in the 1980's, I worked in retail. I worked all through high school and college at a local drug store, and at a popular women's clothing store. Good customer service was a key focus … [Read more...] about TOP 10 Customer Service Pet Peeves
Lest We Forget. How Will You Remember?
The events of the past few weeks involving Canada's fallen soldiers, and ongoing conflicts around the world, have given me more of a pause for thought this coming Remembrance Day. While I always pay respect to fallen soldiers, our veterans, and to active military personnel, this Remembrance Day just feels a little more special to me. Judging from the sales of Remembrance Day … [Read more...] about Lest We Forget. How Will You Remember?
My City. My Country. My Ottawa.
The events of October 22, 2014 forever changed my fellow citizens, my city of Ottawa, and my country, Canada. As a writer, when tragedy strikes, you long to sit down and get all your feelings down on paper (or computer screen in my case). It happens on a regular basis because, unfortunately, a lot of tragic events happen daily all around the world. Problem is, as a Blogger, … [Read more...] about My City. My Country. My Ottawa.
Oh Google! How Did You Find Me?
The Google Maps Street View Car Visited Ottawa - Summer 2012 Following up on my "What Is A Blogger" post from yesterday, one of the things Bloggers check daily is their website analytics. Website analytics help Bloggers to understand things like: how many people are visiting our website how many of those people are new visitors vs. repeat visitors how long they … [Read more...] about Oh Google! How Did You Find Me?